Taking stock of our personal belongings is not something on the mind of the average person and many may be surprised to know that there exists an industry of professionals backed up with certifications that specialize as home inventory specialists. Enter our guest, Debra Palmer, Certified Inventory Specialist and Owner of Palmer Home & Business Inventory Professionals. Debra has been a business services entrepreneur in the Tampa Bay Area since 1988 and in 2013, she was introduced to the concept of third party inventories and spent extensive time researching the industry. Through exhaustive research and direct communications with individuals who had experienced losses and endured the claims process of their insurance companies without up to date documentation to substantiate equitable settlements, Debra realized the need for inventory professionals in the Tampa Bay Area.
Through the use of cloud based resources, Debra takes stock of your home belongings and then inputs them into a program that stores the data offsite and to which you have ongoing access to for continual input and maintenance. This tool becomes invaluable in the event of an insurance event such as a natural disaster or theft. Keeping privacy a priority, Debra works to keep you prepared ahead of the need for disaster assistance with your belongings.
Below are some FAQs on her services too from her site www.phbinventorypros.com and keep in mind she also handles business inventories as well and can be reached at 813-308-9727. Find this interview and many more entrepreneurial discussions at www.thatyoutubechannel.com and www.thatbusinessshow.com!
WHAT ABOUT MY PRIVACY?
Privacy and confidentiality are a concern anytime someone enters your home. It may be housekeeping, carpet cleaning, repairs, painting or delivery personnel. We understand this concern and are sensitive to our client’s wishes. Before we start any inventory, we take a tour of the home with our client. At this time we listen to any concerns or issues they may have in any of their rooms or with any of their items. We respect that each person has a varying comfort level thus we put our clients at ease prior to beginning their inventory. We also encourage client participation, and we are fully insured. In addition, we sign a confidentiality agreement with you as part of our standard contract.
WHAT HAPPENS TO THE INFORMATION THAT IS RECORDED? During the inventory process we capture the details of your personal property in our secure business software. Following the completion of a home inventory, we prepare a comprehensive reporting package which includes detailed reports including pictures. We offer two key reports: Home Inventory by Location and Home Inventory by Category so that you can easily view your property details. Once you have verified the accuracy of our reports, we finalize your inventory and provide you with a bound copy of the reports and Protection-Plus Software for viewing home inventory results on your computer as well a CD containing data for the Protection Plus software to import and all digital images from your inventory. We suggest you either store your report in a secure off-site location such as a safe deposit box. Additional copies of the your inventory are available for purchase to provide to your attorney, financial professional or family members outside of your home.
HOW MUCH DOES A HOME OR BUSINESS INVENTORY COST? Our inventory services are very reasonably priced and an estimate can be given after speaking with you to get the details on the size and contents of your home or business. Pricing for a typical 1,500 sq. ft. home start at $359, depending on content density, for a complete inventory package. Please call us at 813.308.9727 for more information.
WHAT IF MY HOUSE IS TOO MESSY FOR AN INVENTORY? Your house does not have to be in perfect order. The most important thing is that you can see the items. We’re flexible and will work with you to record the maximum amount of detail for the personal property in your home.
DO I NEED TO BE HOME WHEN YOU DO THE INVENTORY?
PHBIP takes security of your possessions very seriously. It is our policy to only enter your premises accompanied by you or your authorized representative. Your presence is also necessary to provide use descriptions and information about your items as we document them.
HOW CAN I USE MY INVENTORY DOCUMENT FOR INSURANCE PURPOSES?
A home or business inventory is an excellent way to expedite the insurance claims process after theft, damage, or loss. This record of your insurable assets will not only help you in the settlement of a covered loss or claim, but will also help verify tax-deductible property losses and determine the right amount of insurance coverage you need. Whether your policy pays for the replacement or just the actual cash value, insurance companies are only obligated to pay for personal property that you can show you owned at the time of loss, especially when that information is documented by a third-party inventory professional.
DOES PHBIP DETERMINE THE VALUE OF MY ITEMS?
Palmer Home and Business Inventory Professionals provides documentation of your possessions utilizing information and valuations provided by the Client. We do partner with a Certified Appraisal Service, Nugent Appraisal LLC and are able to facilitate cost-saving, time-saving convenient appraisals that meet all Universal Standards of Professional Appraisal Practices (USPAP) in conjunction with our inventory documentation service.